PRIVACY POLICY

A LEGAL DISCLAIMER

Grace & Bloom Flowers
Last Updated: April 22, 2025

SECTION 1 - INTRODUCTION
This Privacy Policy explains how Grace & Bloom Flowers, operated by Galaxy Gardens, LLC, collects, uses, shares, and protects your information when you use our website (www.gracebloom.flowers), mobile apps, social media, or services (floral arrangements, events, deliveries) (collectively, “Services”). By using the Services, you consent to these practices.

SECTION 2 - INFORMATION WE COLLECT
We collect your name, contact details, payment info, and gift recipient data when you order or create an account. We also gather device data (e.g., IP address) and usage stats via cookies. You may share gift messages or photos (e.g., #BloomBright).
We collect:

Personal Information: Name, email, phone, billing/shipping addresses, payment details, date of birth, account credentials, gift recipient info, and purchase history.

Non-Personal Information: IP address, device/browser type, pages visited, via cookies or analytics (e.g., Google Analytics).

User-Provided Content: Gift messages, reviews, #BloomBright photos, or survey responses.

SECTION 3 - HOW WE USE YOUR INFORMATION
We use your information to:

Process orders, deliver products, and provide support.

Send order confirmations, delivery updates, and marketing (emails, SMS) with consent.

Personalize content and ads.

Analyze and improve Services.

Prevent fraud and ensure security.

Comply with laws (e.g., tax reporting).

SECTION 4 - HOW WE SHARE YOUR INFORMATION
We share your information with:

Service Providers: For payment (e.g., Stripe), shipping (e.g., FedEx), or analytics.

Affiliates: For operations/marketing.

Partners: For promotions, with consent.

Legal Entities: To comply with laws or protect rights.

Successors: In business transfers.

We do not sell your data.

SECTION 5 - COOKIES AND TRACKING
We use cookies and analytics (e.g., Google Analytics and others) to enhance experience and ads. Manage cookies via browser settings; disabling may limit functionality.

SECTION 6 - YOUR PRIVACY RIGHTS AND CHOICES
Opt out of marketing emails or SMS by unsubscribing or replying “STOP.” Manage cookies in your browser. California residents can request to know, delete, or opt out of data sales via email or mail. Update your account online or contact us.

Opt-Out: Unsubscribe from emails at support@gracebloom.flowers, reply “STOP” to SMS, or call 949.620.6826.

Cookies: Adjust browser settings.

CCPA Rights: California residents may request to know, delete, or opt out of data collection at support@gracebloom.flowers or 1051 Site Drive, Space 6, Brea, CA 92821.
Do Not Sell: We Do Not Sell Your Data

Do Not Track: We don’t respond to Do Not Track signals.

Account: Update/delete via www.gracebloom.flowers/login.

SECTION 7 - DATA SECURITY
We use reasonable safeguards to protect your information, but no system is 100% secure. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored securely on servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. You are responsible for all actions taken using your password.

SECTION 8 - CHILDREN’S PRIVACY
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not provide any information about yourself to us, including your name, address, telephone number, email address, or any other personal information about yourself. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at legal@gracebloom.flowers to communicate your concerns.

SECTION 9 - INTERNATIONAL VISITORS AND DATA TRANSFERS
Services are U.S.-hosted. International users’ data may be transferred to the U.S.. This website and all affiliate properties are for US access only. If you access them from outside the US, you do so at your own discretion and risk. You acknowledge that by continuing to access this website you are aware of our privacy policy and agree to it. If you do not agree, do not use the website.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY
We may update this policy, effective upon posting. Check periodically.

SECTION 11 - CONTACT US
For privacy inquiries:
legal@gracebloom.flowers