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Free Deliveries to Orange County & Los Angeles

TERMS & CONDITIONS



GRACE & BLOOM FLOWERS


Last Updated: April 22, 2025 

 

SECTION 1 - ACCEPTANCE OF THE TERMS OF USE 
 

Grace & Bloom Flowers®, (“gracebloom.flowers”) or the Company, and its Affiliates (collectively, “us,” “we,” or “our”), welcome you to our website at www.gracebloom.flowers (the “Website”). These Terms of Service (“Terms”) govern your use of our Website, mobile applications (“Apps”), social media platforms, and merchandising channels, including internet, telephone, text messaging (SMS/MMS), and retail stores, as well as our floral, plant, gift, event, and other products and services (collectively, the “Services”). Our goal is to provide access to our offerings and information to a wide audience in a safe, pleasant environment. 

 

By accessing the Services, you agree to be legally bound by these Terms, which include a binding arbitration agreement and class action waiver in SECTION 21 that waive your right to a court hearing and jury trial. If you do not agree, do not use the Services or the Website.  You use the Services at your sole risk. We are not liable for any loss or damage from reliance on Service content, and you are responsible for evaluating such content. 
 

You must be 18 or older (or 21 for alcohol-related products) to use or register for the Services. We may in the future offer Alcohol. We may require additional ID verification for alcohol orders to prevent fraud or underage purchases, and you agree to comply with all applicable California alcohol regulations, including the Alcoholic Beverage Control Act.  For alcohol orders, you certify under penalty of law that you and the recipient are 21 or older. We will forward alcohol orders to a licensed retailer or winery for processing, and the carrier will require ID, age verification, and an adult signature at delivery. Misrepresenting age to obtain alcohol is a crime, and we will cooperate with authorities to prosecute offenders. Children under 13 may not provide personal information for delivery or other purposes. 
 

SECTION 2 - AMENDMENTS TO TERMS 
We may amend these Terms at our discretion by posting updates on the Website, effective as of the “Last Updated” date. We recommend you periodically check for the latest changes. We will attempt to notify you of material changes via email to your account’s email address. You must keep your email current. Continued use after amendments constitutes agreement. If you disagree, you must stop using the Services and cancel any subscriptions. 

 

SECTION 3 - ORDERING AND PRICING 
Orders are accepted via our Website order form, phone, or email, or social media subject to availability and our confirmation. We may refuse or cancel orders for reasons including product unavailability, pricing errors, or suspected fraud. We may implement fraud detection measures, including order verification, to protect against unauthorized transactions.  

An email order confirmation does not guarantee acceptance. 
Prices, product descriptions, and availability may change without notice and exclude taxes and delivery fees, added at checkout. We may correct errors and cancel affected orders, refunding any charges. If a product is listed at an incorrect price due to typographical or supplier errors, we may refuse or cancel orders, even if confirmed and charged, and issue a refund. 

 

SECTION 4 - PAYMENT TERMS 
You must provide accurate payment information for all orders, processed via third-party providers (e.g., Stripe). You authorize us to charge your payment method for the full order amount, including taxes and fees, at purchase, even for future deliveries. You agree to cooperate in resolving chargeback disputes, including providing necessary documentation to Stripe or other processors. 

 Orders require full payment before processing, and we may cancel orders for payment issues. All prices include California sales tax; you are responsible for additional taxes or exemptions. We may refuse coupons or promotions at our discretion. Payments are in U.S. dollars. 

 

SECTION 5 - DELIVERY AND SUBSTITUTIONS 
Delivery times are not guaranteed due to factors like weather or recipient unavailability. If a recipient is unavailable, we may leave products in a safe location, with a neighbor, or attempt redelivery (additional fees may apply). No signature is typically required, but we encourage recipients to be present to prevent damage to perishable flowers. We are not liable for delays or damage due to weather or other external factors affecting perishable goods. We are not liable for refused products, incorrect delivery information, or damage from flowers left outside. 

Due to perishability, we may substitute flowers or components based on availability, seasonality, or quality, ensuring comparable equal or greater value, without notice. Title and risk of loss pass to you upon delivery to our third-party courier. We may ship partial orders at no extra cost, charging at shipment. Orders are delivered within the selected method’s timeframe, barring events beyond our control. Shipping is unavailable on Sundays/Mondays unless specified. Online tracking may be available via our courier’s website (e.g., FedEx), but we make no warranties. Shipping fees apply, with discounts for subscriptions. 
 

SECTION 6 - BLOOMBRIGHT PROMISE GUARANTEE 
Our BloomBright Promise™ guarantees fresh, vibrant flowers for 5 calendar days. If your bouquet arrives damaged, is incorrect, or is not delivered, notify us within 1 hour of delivery via email or phone with a photo of the issue. Verified claims may receive a replacement (pickup or new delivery fee may apply). Claims beyond 2 hours are ineligible due to perishability, and we are not responsible for damage from improper care, storage, handling, or environmental conditions post-delivery. For late deliveries, we may issue a promotional credit for shipping costs. Promotional credits are one-time use, non-transferable, non-redeemable for cash, and expire in 1 year. 
 

SECTION 7 - CANCELLATIONS, REFUNDS, AND CREDITS 
Retail orders may be canceled 24 hours after ordering by contacting support@gracebloom.flowers; a 5% processing fee applies. Once flowers stock is purchased or allotted, orders cannot be canceled unless we approve of it at our sole discretion. Non-perishable products may be returned within 30 days, subject to restocking fees. Event orders (e.g., weddings) follow stricter cancellation policies in your agreement. Subscription orders may be canceled via your account dashboard or support@gracebloom.flowers 72 hours before shipment. No refunds are issued for orders impacted by incorrect customer information or recipient refusal. We may deny refunds for cancellations involving suspected fraud or abuse, including unauthorized payment methods. All returns using gift cards result in gift card credit. 

SECTION 8 - SUBSCRIPTIONS 
We may offer Subscriptions. The Subscription delivers regular floral arrangements with free, discounted or regular shipping pricing depending on selected subscription service and intervals. You may modify or cancel via your account dashboard or support@gracebloom.flowers.  

Subscriptions auto-renew monthly or as specified, billing your payment method until canceled.  

You authorize charges at the described intervals, which may vary for holidays. If payment fails, we may pause deliveries and contact you, but we are not obligated to do so. Subscription pricing may change, effective on renewal. An activating purchase is a separate discounted order, with the first subscription delivery approximately one interval of selected time later. (e.g. Monthly starts a month later) 

 

SECTION 9 - GIFT CARDS 
We do not currently offer gift cards. We may in the future offer them. Gift cards, purchased via www.gracebloom.flowers redeem only for eligible Service products, subject to change. If the purchase exceeds the gift card balance, another payment method is required. Gift cards cannot be used to buy other gift cards, resold, redeemed for cash (except as required by law), or used for unauthorized purposes. They do not expire, and no fees apply. Risk of loss passes upon electronic transmission. Lost or stolen gift cards are not replaceable. You warrant lawful use, and we may require alternative payment if fraud is suspected. You are solely responsible for any tax liabilities arising from referral discounts, and we may report taxable benefits to relevant authorities. 

 

SECTION 10 - DISCOUNTS 
We may offer discounts for referrals, subscriptions, or prepaid plans, subject to change. If terms conflict, those most beneficial to us prevail. We may refuse discounts for reasons like fraud or financial hardship. Discounts cannot be combined unless we allow it at our own discretion. Canceling subscriptions or prepaid orders forfeits discounts, and we may charge full retail price for fulfilled orders, offsetting refunds. Referral discounts may be taxable; consult a tax professional. Fraudulent referral abuse (e.g., self-referrals) may lead to prosecution under laws like 18 U.S.C. § 506, and we may charge full price for fraudulent deliveries. 
 

SECTION 11 - EVENT-SPECIFIC TERMS 
Event orders (e.g., weddings) require a 20% non-refundable deposit, with the balance due 30 days before the event. Late payments incur a 20% fee; payments within 14 days require cash or certified check. Cancellations within 30 days forfeit all payments, but funds may be credited toward a rescheduled event within 2 years. You must comply with venue policies, and we are not liable for venue-related issues. Claims for non-delivery or missing items must be reported in writing within 72 hours post-event. Rentals (e.g., vases) remain our property, returnable within 72 hours, with you liable for loss or damage. 
 

SECTION 12 - SMS NOTIFICATIONS 
By opting into our SMS service for marketing, promotions, or delivery updates, you consent to receive texts. Message frequency may vary, but we will not send excessive texts without your consent. We send a confirmation SMS upon signup. Reply “STOP” to cancel or “HELP” for assistance. Message and data rates may apply, and carriers are not liable for delayed messages. 
 

SECTION 13 - ACCOUNTS AND SECURITY 
To access features like subscriptions, you may create an account. You must be 18 or older, not previously banned by us, and have only one account. You may not create an account if previously banned by us or located in a U.S.-embargoed country. Provide accurate information, updated promptly via www.gracebloom.flowers/login. Accounts are non-transferable, and you are responsible for their security, including password confidentiality. Notify us at support@gracebloom.flowers of unauthorized access. We are not liable for losses from your failure to secure your account. You have no ownership rights in accounts, which we may suspend or terminate for violations. Account data is governed by our Privacy Statement. 
 

SECTION 14 - INTELLECTUAL PROPERTY 
The Service is operated by Galaxy Gardens, LLC, at 1051 Site Drive, Space 6, Brea, CA 92821. We own or license all Service content (e.g., images, software), protected by U.S. and international copyright, trademark, and other laws. You have no rights to this content except for Your Content (e.g., gift messages, #BloomBright photos), which you grant us a nonexclusive, perpetual, royalty-free, worldwide license to use, reproduce, and distribute on our Website, social media, or marketing materials. You warrant Your Content is accurate, non-infringing, and non-defamatory. We may remove content violating laws or rights. We are not liable for Your Content or gift message issues (e.g., privacy breaches). Third-party trademarks belong to their owners. See SECTION 15 for DMCA procedures related to content infringement. 

 

SECTION 15 - DMCA NOTICE 
We respond to copyright infringement claims per the Digital Millennium Copyright Act (DMCA). To report infringement, provide:  

  • Identification of the copyrighted work.  

  • Description of the infringing material and its location.  

  • Your contact information (address, phone, email).  

  • A good faith belief the use is unauthorized.  

  • A statement under penalty of perjury that you are the owner or authorized agent.  

  • Your signature. 

  • For non-copyright IP claims (e.g., trademarks), provide similar notice details. 

  • Send notices to the address at the bottom of these Terms. We may terminate accounts of repeat infringers. Invalid notices are not processed. 

 

SECTION 16 - LIMITED LICENSE AND GENERAL RULES 
We grant you a personal, nonexclusive, non-transferable, revocable license to use the Service for non-commercial purposes, conditioned on compliance with these Terms. You may not reproduce, modify, or exploit the Service commercially without our written consent. Violations terminate your license. You must comply with laws and not harm Service systems (e.g., via viruses). You may not:  

  • copy, create derivative works from, distribute, display, download, duplicate, modify, transmit, perform, reproduce, publish, license, or offer for sale any information contained on, or obtained from or through, the Service, without Our express prior written consent; 

  • duplicate, decompile, reverse engineer, disassemble or decode the Service (including any underlying idea or algorithm), or attempt to do any of the same; 

  • use, reproduce or remove any copyright, trademark, trade names, slogan, logos, images, service marks or other proprietary notations displayed on or through Service; 

  • frame or utilize any framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, 3D assets, scans, novel interactions or forms) 

  • purchase search terms or use any meta tags or other “hidden text” utilizing our name or trademarks or those of affiliates without our express consent; 

  • attempt to gain unauthorized access to, interfere with, damage or disrupt the Service, accounts registered to other users, or the computer systems or networks connected to the Service; 

  • circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Service; 

  • use any LLM’s, AI, robots, spiders, crawlers or other automatic devices, processes, software or queries that intercept, “mine,” scrape or otherwise access the Service to monitor, extract, copy, infer, or collect information from or through the Service, or any manual process to do the same; 

  • introduce any viruses, worms, logic bombs, quantum exploits, hardware or software backdoors, domain phish, or use any means that are malicious or technologically harmful or that would render our security and security of our clients and affiliates compromised; 

  • use or impersonate the Service to ask users for their personal information; 

  • use the Service for illegal, harassing, unethical, or disruptive purposes; 

  • use the Service in any way that would affect us adversely or reflect negatively on us, the Service, our goodwill, our employees or moderators, our name or reputation, or discourage any person, firm or enterprise from using all or any portion, features or functions of the Service, or from advertising, linking or becoming a supplier to us in connection with the Service; 

  • violate any applicable law or regulation in connection with your use of the Service; or 

  • use the Service in any way not expressly permitted by the Agreement. 

 

SECTION 17 - THIRD-PARTY WEBSITES 
The Service may link to third-party websites (e.g., Stripe, social media, marketplaces, etc.). We are not responsible for their content, privacy policies, or actions. Use them at your own risk. Links do not imply endorsement. Read their own separate terms of use and privacy statements carefully. 
 

SECTION 18 - DISCLAIMER OF WARRANTIES 
The Service and products are provided “as-is” and “as-available,” without warranties of merchantability, fitness for a particular purpose, title, or non-infringement. We do not guarantee error-free or uninterrupted operation or protection from unauthorized access to your information. Some jurisdictions may not allow warranty disclaimers, so these limitations apply to the fullest extent permitted by law. 
 

SECTION 19 - LIMITATION OF LIABILITY 
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, LICENSORS, AND PARTNERS DISCLAIM LIABILITY FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE,  ARISING FROM THE SERVICE OR PRODUCTS, EVEN IF ADVISED OF SUCH DAMAGES. WE ARE NOT LIABLE FOR PAYMENT PROCESSOR ERRORS, THIRD-PARTY FAILURES (E.G., COURIERS), OR FOREIGN OBJECTS IN PRODUCTS. OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID US IN THE 6 MONTHS PRIOR TO YOUR CLAIM. SOME JURISDICTIONS MAY NOT ALLOW LIABILITY EXCLUSIONS, SO THESE APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. 

 

SECTION 20 - INDEMNIFICATION 
You agree to indemnify and defend us and our affiliates, officers, directors, employees, and partners against third-party claims arising from your breach of these Terms, fraud, or unauthorized Service use, including related costs and attorneys’ fees. This includes claims arising from misuse of Your Content or unauthorized Service access. 
 

SECTION 21 - BINDING ARBITRATION AND CLASS ACTION WAIVER 

PLEASE READ THIS SECTION 21 CAREFULLY. IF YOU DO NOT REJECT IT AS SET FORTH BELOW, THIS SECTION 21 WILL APPLY, AND MOST DISPUTES BETWEEN YOU AND US WILL BE SUBJECT TO INDIVIDUAL ARBITRATION. THIS MEANS THAT (1) NEITHER A COURT NOR A JURY WILL RESOLVE ANY SUCH DISPUTE, (2) YOU WILL NOT BE ABLE TO PARTICIPATE IN A CLASS ACTION OR SIMILAR PROCEEDING, (3) LESS INFORMATION WILL BE AVAILABLE IN DISCOVERY, AND (4) APPEAL RIGHTS WILL BE LIMITED. 

  1. GOOD FAITH PROCESS FIRST. You agree that in the event of any dispute between you and us, you will first contact us and make a good faith sustained effort for at least thirty days to resolve the dispute before resorting to more formal means of resolution, including without limitation, any court action. If either you or we make a demand for arbitration, you and we must arbitrate any dispute or claim between you, or any other user of your Account, and us, our affiliates, and/or agents, if it relates to your Account, your use of the Service, or to this Agreement, except as noted hereafter.
     

  2. Either party may assert an individual case in small claims court or your state’s equivalent court. Any disputes relating to the enforcement, protection, or validity of the intellectual property rights of either party shall not be subject to arbitration. Nothing in this Section 21 shall limit either party from seeking injunctive or other exigent relief from a court of law. 
     

  3. Notwithstanding any other language in this Section 21, only a court, not an arbitrator, will decide disputes about the validity, enforceability, coverage or scope of this Section 21 of the Agreement. However, any dispute or argument that concerns the validity or enforceability of the Agreement as a whole is for the arbitrator, not a court, to decide. Further, you and we may litigate in court to compel arbitration, stay proceedings pending arbitration, or confirm, modify, vacate or enter judgment on the award entered by the arbitrator. 
     

  4. YOU AGREE NOT TO PARTICIPATE IN A CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION AGAINST US IN COURT OR ARBITRATION. ALSO, YOU MAY NOT BRING CLAIMS AGAINST US ON BEHALF OF ANY OTHER ACCOUNTHOLDER OR USER OF THE SERVICE NOT ON YOUR ACCOUNT. 
     

  5. The party who wants to arbitrate must notify the other party in writing. This notice can be given after the beginning of a lawsuit or in papers filed in the lawsuit. Otherwise, your notice must be mailed to the address provided at the end of these Terms of Use. 
     

  6. The arbitration administrator shall be JAMS, and the arbitration shall be conducted under the Streamlined Arbitration Rules and Procedures of JAMS (“JAMS Rules”) that are in effect at the time the arbitration is initiated. The JAMS Rules can be accessed at http://www.jamsadr.com/rules-streamlined-arbitration/. In the event of a conflict between the terms set forth in this Section 21 of the Agreement and the JAMS Rules, the terms in this Section 21 of the Agreement will control. 
     

  7. The arbitrator must apply the same law and legal principles, consistent with the Federal Arbitration Act (“FAA”) that would apply in court, but may use different procedural rules. 
     

  8. COSTS OF ARBITRATION. Payment for any and all reasonable JAMS filing, administrative and arbitrator fees will be in accordance with the JAMS Rules. If the value of your claim does not exceed $10,000, we will pay for the reasonable filing, administrative and arbitrator fees associated with the arbitration, unless the arbitrator finds that either the substance of your claim or the relief sought was frivolous or brought for an improper purpose. 
     

  9. This Section 21 of the Agreement is governed by the FAA. California law shall apply to the extent state law is relevant under the FAA. The arbitrator’s decision will be final and binding on all parties and enforceable in any court that has jurisdiction, provided that any award may be challenged under the provisions of the FAA. 
     

  10. Except for claims subject to arbitration as provided for in this Section 21 (and claims proceeding in any small claims court), all other disputes arising out of or related to your Account, your use of the Service, or to this Agreement shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles, California, and you agree to submit to the personal jurisdiction and venue of such courts. IN SUCH INSTANCES, YOU AND WE EACH WAIVE AND AGREE TO WAIVE ANY RIGHT TO TRIAL BY JURY, TO THE EXTENT ALLOWED BY LAW. 
     

  11. Severability. You and we agree that if any portion this Section 21 is found illegal or unenforceable (except any portion of Section 21(b)), that portion shall be severed and the remainder of Section 21 shall be given full force and effect. If Section 21(b) is found to be illegal or unenforceable, then neither you nor we will elect to arbitrate any claim falling within that portion of Section 21(b) found to be illegal or unenforceable, and such claim shall be exclusively decided by a court of competent jurisdiction consistent with Section 21(j). This arbitration provision shall survive termination of this Agreement and the termination of your Service account. 
     

  12. OPTING OUT OF ARBITRATION. You have the right to opt-out and not be bound by the arbitration provisions set forth in these Terms by sending written notice of your decision to opt-out to the mailing address listed at the bottom of these Terms of Use. The notice must be sent to us within thirty (30) days of your registering for an account or agreeing to these Terms of Use, otherwise you shall be bound to arbitrate disputes in accordance with these Terms of Use. The notice must include your name, address, email, and account number if applicable. If you opt-out of these arbitration provisions, we also will not be bound by them.   
     

  13. LIMITATION ON TIME TO FILE CLAIMS. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. 
     

SECTION 22 - TERM AND TERMINATION 
This Agreement is effective until terminated. You may terminate this Agreement by discontinuing your use of the Service and affirmatively cancelling all accounts, features or services to which you are subscribed. You will continue to incur and be responsible for any recurring subscription fees associated with any account, feature or service until you have affirmatively terminated each such account, feature or service in accordance with all applicable terms. 

Company shall have the right to terminate the Agreement, and/or temporarily or permanently suspend, withdraw or restrict your access to some or all of your Account and/or the Service, at any time, effective immediately, with or without notice, for any or no reason whatsoever. If Company terminates or restricts your use and access of the Service, then you must immediately stop using all portions of the Service and delete the App from your mobile device. The provisions of Sections 3, 12, 13, 14, and 15 shall survive any termination of the Agreement. 

 

SECTION 23 - GENERAL 
We are not liable for delays or failures due to causes beyond our control (e.g., acts of God, strikes). No partnership or employment relationship exists between us. We may assign these Terms; you may not without consent. Invalid provisions are severed, and the remainder remains effective. Litigation winners recover reasonable attorneys’ fees. Non-enforcement is not a waiver. Breaches cause irreparable harm, entitling us to equitable remedies. These Terms, with the Privacy Statement, are the entire agreement, superseding prior communications. 

 

23.1 FORCE MAJEURE 
The Company shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including, without limitation, any failure to perform hereunder due to unforeseen circumstances or cause beyond our control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials. 
 

23.2 NO PARTNERSHIP 
You agree that no joint venture, partnership, employment, or agency relationship exists between you and the Company as a result of this Agreement or your use of the Service. 
 

23.3 ASSIGNMENT 
The Company may assign this Agreement, in whole or in part, to any person or entity at any time with or without your consent. You may not assign the Agreement without our prior written consent, and any unauthorized assignment by you shall be null and void. 
 

23.4 SEVERABILITY 
If any part of this Agreement is determined to be void, invalid or unenforceable, then that portion shall be severed, and the remainder of the Agreement shall be given full force and effect. 
 

23.5 ATTORNEYS’ FEES 
In the event any litigation is brought by either party in connection with this Agreement, the prevailing party in such litigation shall be entitled to recover from the other party all the reasonable costs, attorneys’ fees and other expenses incurred by such prevailing party in the litigation. 
 

23.6 NO WAIVER 
Our failure to enforce any provision of this Agreement shall in no way be construed to be a present or future waiver of such provision, nor in any way affect the right of any party to enforce each and every such provision thereafter. The express waiver by us of any provision, condition or requirement of this Agreement shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement. 
 

23.7 EQUITABLE REMEDIES 
You hereby agree that the Company would be irreparably damaged if the terms of this Agreement were not specifically enforced, and therefore you agree that we shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to breaches of this Agreement, in addition to such other remedies as we may otherwise have available to us under applicable laws. 
 

23.8 ENTIRE AGREEMENT 
This Agreement, including the documents expressly incorporated by reference, constitutes the entire agreement between you and us with respect to the Service, and supersedes all prior or contemporaneous communications, whether electronic, oral or written, between you and us with respect to the Service; provided, however that this Agreement is in addition to, and does not replace or supplant, our Privacy Statement. 
 

23.9 HEADINGS 
The section headings used herein are for reference only and shall not be read to have any legal effect. 

 

SECTION 24 - GOVERNING LAW 
These Terms are governed by California law, without regard to conflict of law principles. Federal law, including the Federal Arbitration Act, applies where relevant, particularly for arbitration under SECTION 21. The U.N. Convention on Contracts for the International Sale of Goods is excluded. 
 

SECTION 25 - NOTICE TO CALIFORNIA RESIDENTS 

If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210. 
 

 

SECTION 26 - CONTACT US 
For orders, questions or support:  

949.620.6826 

support@gracebloom.flowers 

 

Legal Notices 

Grace & Bloom Flowers 
ATTN: California Legal Notice 
1051 Site Drive, Space 6,  

Brea, CA 92821 

 

Customer service hours: 9 AM - 5 PM PST, Monday-Friday, excluding holidays. 

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